Welcome to Superb Leather. Superb Leather is owned by Mildy Touch Innovations. If you continue to browse and use this website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Mildy Touch Innovation’s relationship with you in relation to this website. Please do not use our website if you disagree with any part of these terms and conditions.

The term ‘Mildy Touch Innovations’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is located at 9 point road. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
• This website may also include links to other websites from time to time. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of our country.
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• RETURN POLICY
  

  Superb Leather is committed to your satisfaction. We want you to be happy with your purchases.

  If you are not completely satisfied with your superbleather.com purchase, we will offer you a full refund within 30 days of purchase.

  Please note that custom and personalized products are made to your specifications; therefore, they are not returnable. Also, note that sales and clearance items cannot be returned to us. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. For inquiries on returns, please email support@superbleather.com

  HOW TO RETURN

  For your product to be accepted as a return, you need to fill out a Returns Merchandise Authorization (RMA) form. We will respond to you with the next steps.

  Click here to fill out the RMA form within 30 days of purchase.

  Fill in your details and enter the product name and the product code of the item you want to return, along with the reason for returning them. The form must be completely filled out.

  We will respond with full details on how to post the item to us. Please note you need to include your proof of purchase when sending the item.

  GIFT RETURN

  We do not accept gift returns at this time. Please be sure before you place your order.

  EXCHANGE

  We are committed to your product satisfaction. However, at this time, we currently do not offer product exchanges. Please return your product instead within 30 days and re-order the replacement.

  REFUND PROCESSING

  Returns are processed within 5-10 business days of receipt of your item, and the credit will be applied to your original payment method. You will be able to view the credit on your next statement. Please note this depends on your issuing bank and billing cycle. Also, we do not refund shipping charges.

  Finally, these are standard time frames. During peak periods/seasons, please allow us up to fifteen (15) business days to process your return.

   

  PRODUCT QUALITY

  If you believe you have a defective product, we apologize for this. We would like to help you as soon as possible. Please fill out the RMA form and follow the steps above to return the item to us.

  Also, note that shipping costs can’t be refunded if there are other items listed on the original invoice that you aren't returning.

  CONDITION OF RETURNS

  To be eligible for a return, item(s) must be unworn, unwashed, or otherwise unused with all original tags/labels attached. Due to hygiene standards, underwear, earrings, and cosmetics cannot be returned or exchanged.

  COST OF RETURNS

  You are responsible for any costs associated with returning the item to us. If you request a refund, the purchase price (excluding delivery charges) will be refunded to you using the original payment method once we have received the returned item back and confirmed that it meets the conditions above, so please try to send the item to us in due time.

  We cannot assume responsibility for lost shipments; please retain your return tracking # for your reference. More details specific to your order will be provided on the submission of the RMA form.